At Asterisk Peptides, we work to process and ship research-use products safely, securely, and efficiently. This Shipping Policy explains how orders are processed, shipped, tracked, and handled after purchase.
Order Processing
Orders are typically processed during regular business days, excluding weekends and holidays. Once your order is placed, our team will review the order details, prepare the items for shipment, and send confirmation once the order has been dispatched.
Processing times may vary depending on product availability, order volume, payment verification, or shipping carrier conditions.
Shipping Method
Asterisk Peptides ships orders using reliable carrier services. Where available, orders may be shipped through USPS Priority or another suitable shipping method selected at checkout.
Shipping options, estimated delivery times, and costs will be shown during checkout before the order is completed.
Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method, delivery address, order weight, and carrier rates.
Any promotional free shipping offers, if available, will be shown during checkout.
Order Tracking
Once your order has shipped, you may receive a tracking number by email or through your customer account. Tracking updates are provided by the shipping carrier and may take time to appear after the package has been scanned.
Asterisk Peptides is not responsible for delays caused by carrier processing, weather conditions, incorrect delivery details, or other circumstances outside our control.
Delivery Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping details carefully before placing an order.
Asterisk Peptides is not responsible for lost, delayed, or undeliverable packages caused by incorrect, incomplete, or outdated shipping information.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact our support team as soon as possible with your order number, tracking details, and any relevant photos if applicable.
We will review the issue and assist where possible. Resolution may depend on carrier investigation, shipment status, and the condition of the delivered package.
Shipping Restrictions
All products sold by Asterisk Peptides are intended strictly for laboratory research, analytical, and in vitro experimentation purposes only. Products are not for human or animal consumption.
Customers are responsible for ensuring that any products ordered are permitted in their location and will be used only for lawful research purposes.
Contact Information
For questions about these Terms, orders, product documentation, or website policies, contact:
Email: support@asteriskpeptides.com