- Premium research peptides
- Quality-focused sourcing
- Priority U.S. shipping
At Asterisk Peptides, we aim to provide accurate order fulfillment and reliable support for research-use product purchases. This Refund Policy explains when refunds, replacements, or order corrections may be considered.
Due to the specialized nature of research-use products, all sales may be considered final once an order has been processed or shipped.
Products sold by Asterisk Peptides are intended strictly for laboratory research, analytical, and in vitro experimentation purposes only. They are not for human or animal consumption and are not intended for medical, veterinary, diagnostic, therapeutic, or cosmetic use.
If you receive a damaged item, incorrect product, missing item, or fulfillment error, please contact us within 48 hours of delivery.
To help us review your request, please include:
After reviewing the request, Asterisk Peptides may offer a replacement, refund, store credit, or other appropriate resolution at our discretion.
Cancellation requests should be submitted as soon as possible after placing an order.
If the order has not yet been processed or shipped, we may be able to cancel it. Once an order has been processed, packed, or handed to the carrier, cancellation may no longer be available.
For safety, quality control, and handling reasons, research-use products generally cannot be returned once delivered.
Products may be non-returnable if they have been opened, used, damaged after delivery, improperly stored, altered, or removed from original packaging.
Refunds are not guaranteed and are reviewed case by case. Approval may depend on the type of issue, order status, product condition, supporting documentation, and timing of the request.
If a refund is approved, it will usually be issued to the original payment method. Processing times may vary depending on the payment provider or bank.
Shipping fees may be non-refundable unless the refund is due to an error by Asterisk Peptides or a verified fulfillment issue.
Customers may be responsible for any return shipping costs if a return is approved.
Asterisk Peptides is not responsible for packages that are refused, abandoned, returned due to an incorrect address, or undeliverable because of customer-provided shipping errors.
Refund eligibility for returned or undeliverable packages will be reviewed case by case.
For questions about these Terms, orders, product documentation, or website policies, contact: Email: support@asteriskpeptides.com
